Returns & Exchanges
At Murf Australia, we want to ensure you have the right gear for your peak performance, which is why we offer a 30-day hassle-free return policy on all unworn sports apparel and equipment. If your purchase doesn't meet your training needs, we are here to help with a seamless exchange or refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Ensure all items are in their original condition with tags attached, and place them securely in the original packaging or a sturdy mailing bag.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.
Quality Check and Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your new exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing